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What are refurbished devices?
Refurbished is not the same thing as used or secondhand. Our sellers are held to rigorous quality guidelines that ensure every item we sell runs like new. The refurbishment process they adhere to includes meticulously cleaning, testing, and assessing every item, as well as replacing aging parts with high-quality new components. Meanwhile, with secondhand or used items, you’re left to the private seller’s good word as to their true condition, and with no guarantee or warranty.
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What does the 9 months refurbisher warranty cover?
The refurbisher warranty is limited to defects and issues with parts and proper functioning of your tablet or phone. A big plus is that all phones and tablets sold on Zymom.shop are guaranteed to have at least 85% battery health at the time of purchase. The warranty doesn't cover accidental breakage or compatibility and software upgrade issues, so make sure you read up about the limits of older models and check your phone carrier's website for models they don't support.
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Will I be able to update the software on this phone?
Yes! This device is compatible with the latest software updates.
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Which payment methods are available?
Zymom.shop accepts Visa, MasterCard, Discover, and American Express. We also accept PayPal if offered by the refurbisher. Zymom.shop does not accept payments via bank transfer, check, or cash.
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What is the Zymom.shop service fee for?
This fee allows us to vet and monitor our sellers, ensuring they meet our rigorous quality and customer-service standards. Should they ever let you down in any way, we’ll jump in to help until you’re satisfied. Your happiness is our top priority!
